Account Management

How to Create an Account on MyDirectives®
Creating an account on MyDirectives is quick and easy. What you will need Access to a web browser (desktop, tablet, or mobile) Your Name, Date of Bir...
Wed, Jul 24, 2024 at 4:28 PM
Reset Your MyDirectives® Account Password
If you have forgotten your MyDirectives® account password you are able to reset the password yourself through the MyDirectives® Forgot Password link easily....
Wed, Jul 24, 2024 at 4:30 PM
Account Username and Using the Same Email Address for Multiple Users
It is not uncommon for MyDirectives® users to have a shared email. For example, we often see spouses share a single email address. We feel it is importa...
Wed, Jul 24, 2024 at 4:31 PM
Changing Your Address on MyDirectives®
Changing the address on your MyDirectives® account is quick and simple. What you will need Access to a web browser (desktop, tablet, or mobile) The U...
Wed, Jul 24, 2024 at 4:51 PM
How to Close a MyDirectives® Account
A user may want to close an account for one of many reasons. The process is quick and easy. What you will need The Username for the MyDirectives® acco...
Wed, Jul 24, 2024 at 5:03 PM
Why is my Password Reset Locked?
You may attempt to reset your password three times on the same calendar day. After that, you will be locked from making another password reset request until...
Tue, Aug 30, 2022 at 4:50 PM
Why am I Locked Out of my Account?
You have five tries to log into your account, after five failed attempts you will be locked out for 10 minutes after the fifth failed login attempt. You...
Tue, Aug 30, 2022 at 4:58 PM